I have few takeaways for you.
- Any brand or communication fails when it tries to build your expectations to insane level
- Too much delay in arriving at the threshold(3 years in this case), too much hype(I happened to watch the promos) might cause your audience, read customers, to expect a lot and nothing that is offered is acceptable
- The solution can be to hold back on the expectations and maintain a minimum level of curiosity and pitch when your customer expects it
- Holding back too much in your hand, in haze, makes me lose interest and when the actual thing happens, it hardly matters to me anymore
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