Problem with your product

Hey Targus, there is a problem with your product. It tears up on the right side as in the pic. This seems to be design flaw.

Now the bag is available online for purchase, is given out complimentary with thousands of Dell laptops bought across the country. Everywhere the same problem crops up and it is still not sorted out. I am surprised!

As a product manufacturer or a service provider you have to look at your product offering and see if there is a common thing you might have missed, ignored and it is visible after a few days. Try and see if there is a way for you to foresee where you might fail/fall. That would delight your customers.


What say Targus? Time to rectify the design.

Removing the bug

Harsha sent me this. I am sure you must have seen this many times.

Remove this bug from code................

##########################################################
#include < stdio.h >
#define LAST 10

int main()
{
int i, sum = 0;

for ( i = 1; i < = LAST; i++ ) { sum += i; } /*-for-*/ printf("sum = %d\n", sum); return 0; }

And the developer fixes it this way

#include stdio.h;
#define LAST 10

int main()
{
int i, sum = 0;
/*
*/
for ( i = 1; i < = LAST; i++ ) { sum += i; } /*-for-*/ printf("sum = %d\n", sum); return 0; }


Mere isolation of the problem doesn't help. It should be removed completely. Make sure that it never returns. If your business has a problem, find out what causes it and then rework on the whole thing to eradicate the root cause completely. Just solving the problem for the time being wouldn't help. Better management not about not making mistakes but about learning from them. Ensuring that the same mistake is never repeated. The worst part is people are happy with isolating the error and move on. That is lazy psyche working. NMJ or Not my job attitude. It is short term. Leaders work for long term and root out the problem. What are you doing then? Still finding those '/* */' handy?