Problem with your product

Hey Targus, there is a problem with your product. It tears up on the right side as in the pic. This seems to be design flaw.

Now the bag is available online for purchase, is given out complimentary with thousands of Dell laptops bought across the country. Everywhere the same problem crops up and it is still not sorted out. I am surprised!

As a product manufacturer or a service provider you have to look at your product offering and see if there is a common thing you might have missed, ignored and it is visible after a few days. Try and see if there is a way for you to foresee where you might fail/fall. That would delight your customers.


What say Targus? Time to rectify the design.

Meticulously thoughtoutness

The problem with too much thinking is that there is no action involved. Mere thinking isn't going to take to you anywhere. I am talking about plans we make in daily life and how they change with time and how we settle for something or should I call conclude and finalize. The reason I am quoting this is because thinking of loopholes and what usually happens is that you would end up with things that tell you why you shouldn't be doing it.

While it is good to think, it is equally important to put things on paper in to practice, be it in life or at work. One of the people I pay attention keeps telling me, nothing works like clockwork and it is true. Many things happen and come up when you set out to implement plans that seem water tight and sure to happen.

What is the point in telling me all your plans when you don't even step out and do something in that direction. Leave all ifs and buts and actually get out and do something. Being lazy and finding excuses has become a fashion these days. Don't be one of these this May.

What is life without risk? But isn't it foolish to sit down and relax, waiting for some miracle to happen yet unwilling to take the risk. Can I hear some ayes?

Pic is from www.explodingdong.com

Attack on Lankan cricketers and implications

Harsha writes: For years, we in India, have shifted our eyes westward, only marginally westward, with awe and admiration at the kind of talent that came bursting through. Suddenly Wasim Akram appeared, suddenly Waqar and Inzamam and Saeed Anwar and many others who, though not quite destined for greatness, played lovely cameo roles. In recent times that production line has got clogged. There is hardly any incandescent talent that illuminates stadiums now. And in the years to come it could only get worse. Wasim Akram was in awe of Imran and Waqar wanted to be like him. Shoaib Akhtar wanted to bowl with Waqar and that is how it always is. One generation inspires another as Tendulkar did with Sehwag and Dhoni. If there is no cricket in Pakistan, there will be no inspiration. Expect lots of journeymen T20 players unsure of whether they are playing for Sussex or Northern Transvaal or South Australia.

This half-hour of madness in Lahore has far-reaching implications. Increasingly cricket grounds will be heavily guarded, cricketers will play in what look like garrisons; it will take longer to get into a T20 game than actually watch it. Little children will no longer eye the wax paper packet in which their mother has packed the best sandwiches in the world. People might stay in drawing rooms, not only because they are more comfortable, but because they are safer. Increasingly cricket will be limited to what the camera shows and what the commentator says. If they can fight their way through all the advertising! I fear cricket watching will become clinical rather than innocent.

Ultimately though, cricket is only a tiny part of the reality of our existence. Like the movies, if more strongly, it can allow us to escape into our little cocoon for a few hours. But thereafter we must emerge and place it in the context of our times. This is a time of extraordinary hatred and violence, of tearing apart rather than stitching together; of grown-up men fighting like neighbourhood kids but with weapons that can maim and kill. The sad reality in our part of the world is that we have far too many people to police and far too few that don’t need policing.

The ICC must act fast and not close their eyes to reality like they did with the Champions Trophy. A firm decision on the World Cup will have to be taken quickly and without emotion or appeasement. This is neither the time to cater to vote banks nor for the former gentry to get back at the nouveaux riche.