Google+ Positive Psychologist: Online shopping

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Showing posts with label Online shopping. Show all posts
Showing posts with label Online shopping. Show all posts

Sunday, July 6, 2014

Save some money with Zoutons dot com!



Where is discount when in need? 
Where is that known contact when you want to buy something at a cheaper rate?

Don't we all like discounts and price cuts? Still we find it difficult to find what we like being offered at an enticing rate. Wait no more. Search no more. As Zoutons is here. 


Zoutons offers the best deals from all over the market place at one point to look at all the leading brands and is an amazing place for deciding what to buy as the deals are updated constantly and offer you an amazing choice. I particularly liked the choice it offered me on menswear and the number of stores available for shopping. It is like a supermarket on your screen!

Unlike most websites offering deals on only brands, Zoutons offers you deals based on the type of card you are holding or the account based on the bank! This is very convenient as you might find out coupon code for
Myntra is offering a good deal for Axis bank account holders or ICICI bank card holders and choose your payment mode to be different to make sure you save some valuable bucks. A well thought out layout and clean look with light pleasant colors that you might open at work without being sneered upon!

One of the plus points is that apart from giving what offer is available, there is information with ratings given to show if it is worth your time to actually go and check about the offer or just ignore. I think this would save a lot of time by reducing the number of websites I would like to check before I go and pick up something.

The team at Zoutons is all set to capture mobile time-space as they have designed a very comfortable mobile friendly layout and design that is not too heavy on my phone, loads quickly and provides me smooth operation. I am impressed with the simple and clean look they have on their site and am really looking forward to seeing some sweet deals before I pick up my favorite stuff. 
With this incredible solution, Zoutons is replacing my Shivajinagar friend who checks and keeps me posted about the prices and where I would get a good deal. Time to save some money with Zoutons dot com!





 

Friday, May 10, 2013

Take it back!




Few days back I found this product on Flipkart and ordered it on their site. Let me tell you this. I am a frequent customer on their website and I love shopping there as it is simple and hassle-free. This one incident proved to be otherwise.

So after I ordered the product, it came on the last day of the expected dates and within a few minutes I packed it back as I was not happy with the quality of the product that was delivered wasn't up to the quality it was shown on their listing online.

So I called customer care and asked them to pick it back up and found that they don't do that! They would do that only if the product is broken and not in usable condition. Now you should have seen how upset I had become and even after patiently explaining to the agent to ask someone above him to check if it is possible but he was strictly reading from the rule book. So I had to search their policies and finally reach out to their Facebook page and post about it.

Surprisingly for Flipkart, I got a call in 15 mins and after listening to the problem they said they would send someone to pick it up. Sure enough there was someone to pick it up from me a couple of days later and the amount was returned. my faith in Flipkart was restored.

Is this the way you solve problems? Is this how you want to be known? Do you want me to feel that you are not empowering your front end staff? Is it true that you are showcasing a simple, yet fragile system when the most irate and aggressive client is the first one to get his queries/demands met? If that is the case, I am sorry for you. You aren't in the right track.

Have you had an experience like this? Who won? The rule or customer service?


Adapt